Top 5 Customer Service & CX Articles for Week of February 19, 2024
blog post from Shep Hyken | Customer Service Expert
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comments about each article and would like to hear what you think too. Customer Service versus Customer Experience: Master both! by Reuben Yonatan (Fast Company) Customer service (CS) […]...
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