Serve as a subject matter expert, participating in the implementation, enhancement, and maintenance of enterprise-wide endpoint management technologies and services for various systems and devices. Assisting in the development of strategic roadmaps for key services and technologies, providing support and holding accountability throughout their lifecycle - from inception to retirement. Acts as an IT and business partner with the scientific user community to assist with solutions and strategies. Establishes and maintains regular written and in-person communications with IT leaders, service desk, cyber security, central IT, and other individual team members regarding technical issues and planned changes. This role may act as a project leader on significant projects and initiatives to translate roadmaps into class-leading IT solutions.
Required Knowledge, Skills & Abilities:
Experience with analysis, design, implementation, and maintenance of Windows endpoint management services in an enterprise information technology environment.
Experience with managing Windows operating systems and software lifecycles including deployment, configuration, maintenance, and best practices at scale.
Knowledge of systems analysis and design, including troubleshooting complex or multiple integrated systems and services.
Oral, written, and interpersonal skills with the ability to effectively communicate with peers, subordinates, and all levels of management.
Adapt to new technologies and techniques from the rapidly-changing market.
Knowledge of networking, virtualization, and automation technology principles.
Experience with writing scripts and the software development lifecycle.
Work effectively in a fast-paced environment with rapidly changing priorities
Model Argonne's Core Values: Impact, Safety, Respect, Integrity, and Teamwork.
Project management and time management skills with independent work capabilities.
Ability to learn and follow Laboratory and Department of Energy policies and procedures.
Because this position's job duties require accessing federal computer systems that require United States citizenship, only United States citizens are eligible to be hired for this position. This position description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbent. Consequently, job incumbent may be required to perform other duties as assigned.
PT2: Bachelor's and 2+ years, some occupations may require graduate degree
Professional Technical (PT)
Systems Integration Admin/Support 2
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