• Medical Assistant Behavioral Health Clinic

    Banner HealthPeoria, AZ 85381

    Job #1694807280

  • Primary City/State:

    Peoria, Arizona

    Department Name:

    C/P-Peoria Psych Clinic-Clinic

    Work Shift:

    Day

    Job Category:

    Clinical Care

    This position is offering $1,000 sign on bonus.

    Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

    Bring your desire to learn and grow with us to our ever-growing Behavioral Health clinic in Peoria, where you'll be working side by side with medical staff to create a great patient experience. You will have a daily opportunity to learn new things and utilize your decision-making skills to make a difference in the lives in our patients. Our clinic currently has 4 providers with 2 additional due to join this year!!! Currently our MAs float collectively as a team, with a plan in place to go into a provider specific model once fully staffed. Currently our Admin Medical Assistants will room patients (including blood pressure, height, and weight) on their first visit only. This role DOES NOT have a lot of direct patient care. The Admin MA will responsible for medications refills via phone, patient education for meds, submit prior auths, field calls for providers, return patient calls and other calls as needed, scheduling appointments for patients that need refills on meds, but need to see the provider in order to have the refill.

    We are an engaging team with a definite potential for growth. We're expanding every day with our outreach clinics all throughout the valley. You'll have an opportunity to learn and grow while working alongside a great team of individuals who are passionate about caring for our pediatric patients. Banner strives to push boundaries, challenge the norm, and come up with ways to make health care easy for our patients and for our staff. Our patients come to us from all over the west valley and we pride ourselves on the relationship we have with primary care physicians in and outside of the Banner Health system. Banner as an organization is constantly striving to improve the work environment and how we provide care to our community.

    Shift: 8:30AM to 5:00PM Monday - Friday. BLS card is required for this role

    At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

    POSITION SUMMARY

    This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

    CORE FUNCTIONS

    1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

    2. Assists providers with exams and minor in-office procedures which could include taking patients' blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG's. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

    3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

    4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

    5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

    6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).

    7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

    8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

    9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician's offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

    MINIMUM QUALIFICATIONS

    High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

    Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

    Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

    Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson or BUMC-P Whole Health Counseling must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

    PREFERRED QUALIFICATIONS

    Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

    Additional related education and/or experience preferred.

    EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment.

    Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability