Desktop Support Technicians with the ability to communicate complex technical information to non-technical users in an understandable and concise format will find a great opportunity at Robert Half Technology. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Los Angeles, California, area.
Create records of daily data communication transactions, issues and remedial actions taken or installation activities
hardware repairs with the appropriate vendors
Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Solve computer problems, and implement appropriate action/solutions
Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
Provide computer desktop support in accordance with established policies and procedures
Be in contact regularly and effectively with ticket submitters
For immediate consideration, please send your resume to me on LINKEDIN at Reid Gormly
Microsoft Windows experience preferred
Adeptness in Avaya
Zoom experience preferred
Strong familiarity with Mac OS
Experience with MobileIron
General familiarity with Microsoft SCCM
Comprehensive knowledge of Microsoft Office 365
Demonstrated knowledge of DNS
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
5+ years of desktop support or other related experience
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.
Questions? Call your local office at ~~~. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit ~~~/ for more information.