• Desktop Support Analyst

    Robert HalfLos Angeles, CA 90006

    Job #1653021089

  • Description

    Desktop Support Technicians with the ability to communicate complex technical information to non-technical users in an understandable and concise format will find a great opportunity at Robert Half Technology. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Los Angeles, California, area.

    Responsibilities

    • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

    • hardware repairs with the appropriate vendors

    • Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

    • Solve computer problems, and implement appropriate action/solutions

    • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

    • Provide computer desktop support in accordance with established policies and procedures

    • Be in contact regularly and effectively with ticket submitters

    For immediate consideration, please send your resume to me on LINKEDIN at Reid Gormly

    Requirements

    Top Requirements

    • Microsoft Windows experience preferred

    • Adeptness in Avaya

    • Zoom experience preferred

    • Strong familiarity with Mac OS

    • Experience with MobileIron

    • General familiarity with Microsoft SCCM

    • Comprehensive knowledge of Microsoft Office 365

    • Demonstrated knowledge of DNS

    • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

    • 5+ years of desktop support or other related experience

    Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

    Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

    When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.

    Questions? Call your local office at ~~~. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit ~~~/ for more information.

    © 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (~~~/terms-of-use).