• Administrative Assistant / Receptionist

    Phoenix Children's HospitalPhoenix, AZ 85067

    Job #1613173313

  • Administrative Assistant / Receptionist

    Position Details

    Department: PCH-MAIN | Foundation

    Category: Administrative Support

    Location: Phoenix

    Posting #: 598034

    Date Posted: 5/28/2021

    Employee Type: Regular

    Position Summary

    Posting Note:Job Duties: • Perform receptionist duties: greet visitors, and answer and direct phone calls • Manage office supplies inventory and place orders as necessary • Receive and sort incoming mail and deliveries, and manage outgoing mail • Point person for maintenance, mailing, shipping, supplies, office equipment • Coordinate with IT department on managing and maintaining office equipment inventory • Oversee and support all administrative duties in the office and ensure that office is operating smoothly • Develop office policies and procedures, and ensure they are implemented appropriately • Maintains security systems. • Maintains employee and department directories. • Maintains security by following procedures and monitoring logbook. • Ensure security, integrity and confidentiality of data • Keeps a safe and clean reception area by complying with procedures, rules, and regulations. • Designs and implements office policies by establishing standards and procedures Qualifications / Skills: •Telephone Skills •Excellent written and verbal Communication/Bilingual a plus •Microsoft Office Skills including Word, Excel, and Outlook •Proven office management, administrative or assistant experience •Listening •Professionalism •Customer Focus •Organization •Informing Others •Handles Pressure •Supply Management

    The Administrative Assistant provides administrative support and organization to department directors. The Administrative Assistant also performs a variety of administrative support functions for a department to provide for efficient, effective and customer service-focused operations.

    PCH Values

    • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team

    • Excellence in clinical care, service and communication

    • Collaborative within our institution and with others who share our mission and goals

    • Leadership that set the standard for pediatric health care today and innovations of the future

    • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

    Position Duties

    • Assists in tracking and updating annual operational budget. Prepares, codes and tracks requests for payments to ensure proper accounting of funds in accordance with budget. Maintains inventory levels of standard office supplies and materials, initiating requests, as appropriate.

    • Assists visitors, patients, families and others with hospital related inquiries/concerns; refers to appropriate resource or authority, as necessary.

    • Composes correspondence and independently generates other communications, including, but not limited to, e-mails, newsletters, reports, mailings, flyers and brochures through effective use of appropriate software application and/or media.

    • Maintains confidential departmental employee files and records to ensure consistently current and accurate documentation.

    • Prepares agendas and minutes of a variety of meetings, creates and maintains current calendar of meetings and notifies participants of changes to ensure timely communication.

    • Provides administrative support to the department and coordinates and organizes office workflow and communications, including phone management, e-mail correspondence, file maintenance and standard mail collection/distribution to provide for optimum efficiency.

    • Performs miscellaneous job related duties as requested.

    Phoenix Children's Hospital is an Equal Opportunity Employer. Qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, physical or mental disability, military or veteran status, sexual orientation, gender identity/expression, or other protected status in accordance with applicable federal, state, and local laws and regulations. Phoenix Children's also provides aids and services to people with disabilities to communicate effectively with us.

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