Travel Operations Manager

Job Description

You will provide effective hands-on management and leadership to Sr. Management teams onboard the ships, ensuring that all areas of Hotel Operations incl. restaurants, bars, galley, housekeeping, guest services, enrichment & entertainment and onboard administration are always operating to the highest quality standard and in-line with budgets.

Confirm consistent service throughout, while constantly identifying ways to improve service standards and training methods.

Maintain, develop, and audit all Standard Operating Procedures and Hotel Operations Manuals for the fleet in collaboration with the ships management and leadership teams, as well as operating teams across its global fleet.

Support shipboard management in overseeing the maintenance of all equipment and facilities, taking responsibility for any damages, and ensuring replacements/repairs are conducted as needed.

Co-ordinate and work closely with the onboard teams regarding guest services and activities and to identify and develop value added products and services to enhance the guest experience.

Coordinate the onboard culinary experience and product delivery

Co-ordinate and work closely with the onboard teams regarding guest services and activities

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

• 5+ Experience in Hospitality specifically Hotels, Amusement Parks, Cruise lines, or any travel / Tourism companies

• Experience on managing/ enhancing guest experience for all aspects of activities, to services.

• Hands on background managing employees, scheduling food shipments, and overseeing maintenance of all equipment in facility. - Bilingual (Spanish preferred)

• Bachelors Degree null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.