Service Desk Technician

Fully onsite in Washington, DC

Description

Our team is looking for a Technician that will sit on the Service Desk. This person would be first call center resolution providing troubleshooting. This person will be supporting a user base of 600 to 700 users.

Day to day this person will be doing

-Windows 10 Troubleshooting

-Outlook

-Active Directory (creating accounts)

-Working with the Service Now ticketing system

Skills

imaging, mac, Windows 7, Windows 10, Service Desk, Active Directory, Outlook

Additional Skills & Qualifications:

Customer Service, Mac experience plus

Experience Level

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.