TATCHA • San Francisco, CA 94103
Job #2689477560
What We Need
We are looking for a Senior DIrector, Product Development to join our dynamic, fast-paced team in San Francisco.
Reporting to the SVP, Global Innovation, we are seeking a Senior Director, Product Development, that will play a pivotal role in shaping the future of our innovation pipeline and product platform. This role will lead our commitment to delivering products of unparalleled quality and performance to address all of our clients needs. In this critical position, you'll help spearhead and set strategic direction for the product innovation efforts, oversee advanced concept development, consumer validation, and the overall process that delivers quality products - the strategic foundation that drives our product development initiatives.
Each day at TATCHA is different with new problems to solve and tasks to tackle, but here is an idea of some of the things you will work on:
Lead a collective product vision and work cross-functionally to establish insights, strategies, and product solutions with a focus on driving innovation
Establish a unified approach to engage and influence groups of diverse stakeholders towards an innovation-led mindset and product creation process
Formulate effective new ideas and strategies for process improvement across the organization. Build scalable methodology that supports organizational objectives
Collaborate with team members to proactively address operational issues quickly and thoughtfully
Contribute to product innovation roadmap strategy with executive leadership, championing critical initiatives, providing progress updates, and recommendations to drive informed decision making
Work as a team member to support and drive high impact projects focused on a variety of business outcomes and representing several functional disciplines
Provide direction and oversight into the creation and execution of go-to-market collateral to support product launch, including instructional material and consumer-facing product specification information
Provide direction and oversight into the development of product troubleshooting and "FAQs" to support a 5-star consumer experience post-purchase
Act as the product and/or category "expert" for cross-functional team member questions and concerns
Be called upon to take leadership of larger cross-functional "breakthroughs" that increase executive visibility and accelerate career growth.
Who You Are
You are able to learn quickly and take initiative, as our company is dynamic and ever-evolving. To succeed in this position, the following qualities are paramount:
Knowledge and passion for the beauty industry and retail environment
Self-starter, proactive, tenacious and goal-oriented
Flexibility and comfort to constantly changing priorities, feedback and timelines
Strong time management skills; ability to multitask and prioritize
A positive and inspiring team player with a can-do attitude
Excellent communication and project management skills
Able to work under pressure effectively & efficiently
Creative thinker and problem-solver
Highest levels of professionalism at all times, calm under pressure
Organized and detail-oriented
Requirements
12+ years of experience in product development, R&D, or a related field, preferably at a premium beauty company
A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products
Ability to effectively "manage up" by communicating your top priorities and constantly seeking feedback on your and your team's work product
A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills
Highly-effective communication skills - both written (presentation/email) and in-person (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management, including executive leadership team)
Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment
A desire to learn and grow in a passionate environment
The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward
The Details
The expected base salary range for this position is $190,000 to $200,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget.
This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
Tatcha is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All employment is decided on the basis of qualifications, experience and business need.
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