Practice Assistant

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

Optum , part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistant to join our team. A 40-hour work week schedule to be determined by the supervisor. The hours are Monday through Thursday between the hours of 9:00 am to 6:00 pm. Friday between the hours of 8:00 am to 5:00 pm. Rotating Saturdays between the hours of 8:00 am to 1:00 pm

The Practice Assistant is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.

Location: 30 Columbia Street, Physical Therapy, Poughkeepsie, NY 12601

Primary Responsibilities:

• Greets patients and visitors in a prompt, courteous and helpful manner

• Verifies insurance information, address and phone number of the patient, registers new patients

• Arrives patients on the computer for scheduled appointment

• Collects and posts co-pays; Batches out at the end of the work day

• Schedules patients for future appointments

• Assists therapists with paperwork needed for pre-certification of therapy visits

• Answers telephone, takes messages for therapists

• Confirms new patient appointments for the next day

• Performs clerical duties such as copying, faxing and filing

• Performs related work as required

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)

• 2+ years of customer service experience

• Intermediate level of computer proficiency

Preferred Qualifications:

• 1+ years of medical office experience

• EMR/EHR knowledge

Typical Physical Demands:

• Work may require sitting for long periods of time, also stooping, bending and stretching for files and supplies

• Requires manual dexterity sufficient to operate a keyboard, use a telephone, copier, fax and other office equipment

• Front desk can very busy at times; person must be able to multi-task

Typical working conditions:

• Work is performed in reception area

• Involves frequent contact with patients both in person and on the phone

Soft Skills:

• Ability to work independently and maintain good judgment and accountability

• Demonstrated ability to work well with health care providers

• Strong organizational and time management skills

• Ability to multi-task and prioritize tasks to meet all deadlines

• Ability to work well under pressure in a fast-paced environment

• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

New York Residents Only: The salary range for New York residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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