Inside Sales Representative

Overview:

UES is a privately held, rapidly growing engineering and consulting firm with nearly six decades of experience in geotechnical engineering, construction materials testing, building code compliance, threshold inspections and environmental consulting. With more than 3,800 professionals across 80+ branches in high growth markets in the U.S., UES consults on projects of all sizes for public and private clients in industries ranging from transportation and healthcare to commercial, residential, and education.

Experienced and proven, UES is considered a pioneer of the industry and stands at the forefront of emerging technology and best practices. Our work includes public and private clients, as well as public-private partnerships, and consists of projects ranging from transportation and infrastructure to aviation and aerospace. Our engineers, geologists, certified inspectors, scientists, and drillers offer an unwavering commitment to excellence, approaching each project with the knowledge that precision, professionalism, and creative solutions are what drive success and cultivate enduring client relationships.

As UES continues to grow, it's critical that we have a defined set of values that guide us like a north star. These values need to demonstrate who we are as a company and what we believe. STRIVE stands for Safety, Teamwork, Responsiveness, Integrity, Value, and Excellence.

Summary:

The Insides Sales Representative is part of the sales organization within Universal Engineering Sciences. The role is responsible for establishing and maintaining a professional relationship with existing and prospective customers. Additionally, the Inside Sales Representative is responsible for growing the business with each customer until Universal Engineering Sciences becomes their primary supplier of services handled.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Physical Demands & Work Environment:

• Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance, talk, and hear

• Standing or sitting for extended periods of time may be required

• Lifting and/or moving up to 10 pounds is expected

• The noise level is usually moderate

Physical Demands & Work Environment:

• Required to drive, stand, walk, use hands to type, handle, or feel; reach with hands and arms; climb or balance, talk, and hear

• Standing or sitting for extended periods of time may be required

• Lifting and/or moving up to 10 pounds is expected

• The noise level is usually moderate

Essential Duties and Responsibilities:

• Achieving or exceeding sales targets and service objectives for Universal Engineering Sciences

• Researching new and upcoming development projects

• Reaching out to new clients via email, cold calling, social media, network, referrals, or any other necessary medium

• Creating and maintaining relationships with new and existing clients

• Creating and delivering proposals

• Collaborating with internal sales teams to ensure seamless delivery of products or services

• Responding promptly to new inquiries while managing existing accounts

• Handling customer complaints, provide appropriate solutions and alternatives within the specified time limits, and follow up to ensure resolution

• Coordinating all steps of proposal submission, from plan review and implementation to project submission

• Submitting proposal for management review at least 3 days prior to the submission date

• Maintaining and updating pending proposal and lead list reports

• Following communication procedures, guidelines, and policies

• Tracking and following outstanding proposals

• Staying informed about industry trends, competitors, and market conditions

• Attending trade shows conferences, as needed

• Attending periodic sales training where applicable

• Providing customer service activities as required

• Other duties may be assigned

Required Qualifications:

• Proven customer support experience with Customer Relationship Management or experience as a client service representative

• Strong phone contact handling skills and active listening skills

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize and manage time effectively

Preferred Qualifications:

• High School degree or 2 years of inside sales experience

• Preference for experience in the AEC industry

Who We Are:

UES provides essential engineering services for some of the most prominent and significant projects in the nation. Our team members, from our drillers to administrative staff, contribute directly to projects that transform communities. With some of the greatest talent in Geotechnical Engineering, Construction Materials Testing and Inspection, Code Compliance, Environmental, Occupational Health & Safety, and Building Envelope, we are committed to delivering groundbreaking solutions for our clients. At the core of our success is our team members who make it all possible. We know that the projects we deliver are only as good as our people, which is why we offer enriching opportunities for career growth at every level.

Growing in Excellence

As the #1 fastest growing AEC firm on The Zweig Group's Hot Firm list in 2021, UES is poised to lead our industry into the future. As we evolve from a one-man operation to a company spanning 75 branches and 3,500 employees, we're looking for enthusiastic talent to launch their careers and grow along with us.

Why Work at UES?

We value the individual contributions of our employees, and we show this through providing great benefits. Click here (~~~) to see how we support our people in and out of the workplace . Please ask your recruiter what benefits plans apply to you.

Check out our website: ~~~/

Follow us on social media: LinkedIn (~~~/) | Facebook (~~~/) | Instagram (~~~/) | Twitter (~~~) | YouTube (~~~)

#GroundedInExcellence

EEO/AA/Disability/Veteran Universal Engineering Sciences is a Drug-Free Workplace. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Team: Sales

Work Type: Full-Time

Location Type: onsite