TEKsystems • Bend, OR 97703
Job #2692546003
Front Desk Customer Service Representative for medical facility intake - Bend, OR
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly (high volume)
Demonstrate in-depth knowledge of products, placement, availability, price and use
Efficiently assess customer needs for product or services
Educates patients/clients on medical products and services
Fit and sell medical products and services to customers
Process customer orders and accurately input customer orders into the computer
Keep showroom stocked, clean, organized and presentable
Perform other tasks as assigned or necessary
orders, customer service, calls, faxes, insurance, referrals, call center
orders, customer service, calls, faxes, insurance, referrals, call center
Additional Skills & Qualifications:
HS Diploma / GED
-1+ year of Customer Service / Customer Resolution Experience
-Multi line / multi system or software experience
-Comfortable on the phones
Medical background including Respiratory Therapy and Nursing experience is a plus
In-depth knowledge of home medical products, placement, availability and pricing
Ability to occasionally lift and/or carry objects weighing up to 100 lbs
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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