Director of Communications

EOE Code

Overview of Position

Directs strategy for corporate communications function. Ensures cohesion across internal and external communication channels creating customized and targeted content across medium.

Key Responsibilities

• Develops short- and long-term communication strategy and objectives.

• Develops, maintains, and curates media relationships for Transdev, inside and outside the industry. Builds key media and communications contacts in target markets.

• Develops a systematic communication outreach strategy to increase Transdev brand recognition and positive messaging. Use feedback, data, and reporting to drive continuous improvement and guide iterations to strategy.

• Oversees crisis communications function and responses for the company. Includes coordination with all necessary approvals with internal and client stakeholders. Responds to crises or challenging situations quickly and professionally.

• Oversees consistency in external communications deliverables including, but not limited to press releases, website content, brochures/promotional pieces, thought leadership articles, video, newsletters, and corporate presentations, etc.

• Interacts with product management, business development, and customers to develop and showcase Transdev through integrated communication plans.

• Consults with business leadership to establish brand communication strategies and ensure communication, planning, and monitoring is effectively meeting the needs of customers.

• Making sure all company materials have consistent and positive messaging and branding.

• Oversees both internal and external communications activities.

• Manages, coaches, and develops staff; works with employees to set goals in training and development, performance, and career planning.

• Develops and manages budget, financial controls, and risk ensuring operations are executed efficiently and within established budgets.

Other duties as required.

Education, Licensing, and Certifications:

Education: Bachelor's degree or equivalent in Marketing, Business, Communications, or related field required.

Education Preferred

Experience

Field and years of experience required:10 or more years of experience in managing communications or media relations functions in a public transit environment required.

Experience preferred

Skills and Knowledge Required

• Full understanding and expertise of the media relations function. Knowledge of the public transportation industry highly preferred.

• Strategic thinking and ability to develop long and short terms communication plans

• Ability to work in a complex and fast-paced work environment

• Ability to manage multiple projects across the business

• Excellent written and oral communications skills

• Ability to manage marketing communications staff

• Knowledge of Microsoft Office suite including Excel, Word, PowerPoint, and Outlook

Skills and Knowledge Preferred

Travel requirement outside of immediate area (as a percent) <20%

Pre-Employment Requirements:

Drug testing and background check

Testing related to job requirements

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.

• 100% of work is accomplished indoors and in air conditioned or well ventilated facilities

• Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Policy

Version April 2024

Job Category: Executive & Senior Level Management

Req ID: 2130

Pay Group: NF2

Cost Center: 903

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ~~~ or watch an overview video.