Complaint Process Administrator

Complaint Process Administrator

Location

Boise, ID, US, 83702-6924

The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching and cattle production, and other enterprises related to agriculture.

Summary

This role minimizes legal and financial risk by assisting Simplot's Complaint Process Manager with internal workplace complaints and investigations in accordance with the Company's policies and procedures and at the direction of the Company's General Counsel. Reports to Complaint Process Manager.

Key Responsibilities

• Intake of jurisdictional/non-jurisdictional workplace complaints through Employee Reporting Hotline & routing to appropriate management

• Conducts investigations of jurisdictional complaints

• Prepares summary reports of internal complaints & performs other administrative tasks

• Ensures compliance with Company recordkeeping practices for internal complaints, investigations, and corrective actions

• Trains employees on respectful workplace, preventing harassment/discrimination, and internal/external investigators on conducting internal investigations

Typical Education

Bachelor's degree (B.A. or B.S.) from 4 year college or university

Relevant Experience

3+ years related experience and/or training

Required Certifications

• Workplace Investigations Certificate (SHRM) - preferred, not required

• Association of Workplace Investigators (AWI) Certificate holder - preferred, not required

Other Information

• Knowledge of federal and state employment laws and regulations.

• Excellent interpersonal, interviewing, and oral/written communication abilities.

• Strong analytical reasoning skills.

• Ability to effectively collaborate and communicate with the multitude of stakeholders involved in the complaint and investigation process.

• Prefer ability to speak, read, and write Spanish fluently.

Job Requisition ID : 18594

Travel Required : Up to 50%

Location(s) : Simplot Headquarters - Boise

Country: United States

****The J.R. Simplot Company is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, national origin, ancestry, age, sex, gender, gender identity, gender expression, genetic information, physical or mental disability, medical condition, sexual orientation, military or veteran status, marital status, or any other protected status. ****