Clinical Lab Assistant / Phlebotomist - BUMCP

Primary City/State:

Phoenix, Arizona

Department Name:

Procurement-BUMCP

Work Shift:

Night

Job Category:

Phlebotomy

POSITION SUMMARY

This position is responsible for the collection, receipt, and processing of biological specimens into the laboratory. In collaboration with the Clinical Lab Scientists, this person also provides lab support by performing clerical duties, loading analyzers, and performing testing. This position collaborates with all members of the health care team to provide quality service to our customers.

CORE FUNCTIONS

1. Performs basic technical processes as assigned. Loads analyzers and performs testing under direct supervision in a timely manner according to established policies. Processes and prepares patient samples as required to include the following: 1) specimen collection 2) general laboratory specimen processing and 3) referral laboratory processing. In doing so, ensuring correct patient and specimen identification and specimen integrity. Demonstrates an understanding of the computer systems used in the department. Tracks and locates missing specimens. Generates work lists, as required. Performs basic maintenance checks on laboratory equipment. Demonstrates awareness and complies with accrediting agency and regulatory requirements related to their area of responsibility. Assists in monitoring workflow and training new employees.

2. Focuses on quality by ensuring that all work performed is accurate, complete and performed within the time frames defined by the department. Meets department standards for productivity and quality. Participates in detecting and documenting occurrences that deviate from defined procedures. Follows established methods and practices and demonstrates basic problem solving skills. Actively participates in input to dept/system via committees or Six Sigma teams. Maintains acceptable specimen rejection rates.

3. Participates in departmental financial responsibilities through the appropriate use of supplies and materials and assists with inventory management. Maintains inventory, ordering, and ensuring proper outdating of all phlebotomy supplies. Participates in department initiatives to reduce costs and improve service.

4. Performs miscellaneous support duties as defined by the department. Active in training and competency of laboratory personnel.

5. Communicates courteously and professionally with internal and external customers. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. All employees must be able to work all areas/departments/shifts as assigned. Resolves basic service issues. Attends meetings and remains current with internal/external communications, i.e. e-mail, newsletters, etc. Increased knowledge of laboratory terminology.

6. Acknowledges and understands the importance of 'Patient Rights' and privacy (HIPAA). Promotes, supports and exhibits behavior consistent with the Mission, Vision, and Values of Laboratory Sciences of Arizona and customer-focused care.

SUPERVISORY RESPONSIBILITIES

None

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

None

TYPE OF SUPERVISORY RESPONSIBILITIES

N/A

SCOPE AND COMPLEXITY

Primarily departmental responsibility. Internal customers are directors, leaders, managers, supervisors and department employees. External customers are patients, physicians, pathologists, medical directors, nurses, vendors, suppliers, and laboratory service representatives

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

Able to stand, walk, bend, squat, reach, and stretch frequently. Use material handling equipment to push/and or pull up to 75 pounds and required to lift, push and/or pull up to 25 pounds. Requires manual dexterity. Must use standard precautions due to threat of exposure to blood and body fluids, chemical, electrical and biological hazards. Ability to distinguish colors and to take direction and assimilate instructions quickly. Requires use of personal computer, printers, copiers, telephone, fax and department specific equipment.

MINIMUM QUALIFICATIONS

• Minimum age requirement of 18.

• High school diploma or equivalent.

• Must exhibit personal maturity and responsibility.

• Good reading, writing and math abilities.

• Communicates effectively in oral and written formats sufficient to demonstrate comprehension.

• Ability to perform detailed work; work with frequent interruptions, multi-task, problem solve and memorization.

• Ability to take direction and assimilate instructions quickly.

• Good organizational skills.

• Basic computer skills.

PREFERRED QUALIFICATIONS

• Basic knowledge of specimen requirements and knowledge of medical terminology.

• Six months clinical laboratory experience or successful completion of a LSA/SQL approved phlebotomy and/or laboratory assistant program.

• Additional related education and/or experience.

DATE APPROVED 11/05/2019

EOE/Female/Minority/Disability/Veterans (~~~)

Our organization supports a drug-free work environment.

Privacy Policy (~~~)

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

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