Catering Operations Manager

Wolfgang Puck Catering

Salary: $75,000 - $85,000

Other Forms of Compensation

Pay Grade: 13

Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.

"The most important thing in life, whatever you do, has to be passion." Wolfgang Puck (~~~)

Success on our team starts with our culture

• We have Wolfgang's PASSION for our business, our product, and our people / guests / clients.

• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.

• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.

• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to.

• We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.

• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).

• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

"I can have the best food, but if we don't have good people, it won't get you very far."

Job Summary

As the Catering Operations Manager, you will play a pivotal role in overseeing the seamless execution of all catering events. Your responsibilities include coordinating event orders, managing staff scheduling and training, and ensuring impeccable service delivery. Your expertise in executing events according to Banquet Event Orders (BEOs), liaising with rentals and outside vendors, and upholding the highest standards of customer service will be critical to your success.

Key Responsibilities:

• Oversee the day-to-day operations of catering events, ensuring smooth execution from planning to clean-up.

• Lead and mentor a team of hourly employees, including delivery and culinary personnel, to ensure optimal performance and growth.

• Interact with a diverse clientele in a friendly and efficient manner, addressing their needs and ensuring a memorable experience.

• Execute special events, such as weddings or corporate functions, with attention to detail and excellence.

• Support marketing efforts and contribute to sales growth through exceptional service and client relationships.

Preferred Qualifications:

• Associate's degree or equivalent experience.

• Strong knowledge of hospitality industry practices, with a focus on sustainability and sustainable food practices.

• Minimum of two years of relevant experience in a similar role.

• Excellent communication skills, including writing professional emails and interacting effectively with customers.

• Ability to work independently with minimal supervision and solve problems efficiently.

Apply to Wolfgang Puck today!

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story (~~~/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Req ID: 1297311

Wolfgang Puck Catering

SABRINA VERA

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