Banquet Captain

Why us?

This role will be posted until May 13th or until filled.

Discover the best of Denver at Hotel Clio, Cherry Creek's Muse. Providing a connected, inspiring, and

lush environment that allows guests to experience enriched hospitality through refined luxury. Join our

award winning team and discover your place, in the heart of it all.

Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never

looking for someone just looking for a job, we are looking for the power players, the people who want to

rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the

parts that keep us human and happy. We want to attract and retain associates that are engaged in our

culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage

Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created

some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have

happened without people like you. People who follow their own path, wo are hungry to learn and who

love their community. People who do not sit around and wait, they just do. You belong here.

Job Overview

Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served.

Responsibilities

• Read BEO and know how to complete a set-up.

• Set tables in assigned area correctly and uniformly.

• Keep station neat and clean while servicing guest per established policies and procedures.

• Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.

• Set tables in assigned area correctly and uniformly.

• Keep station neat and clean while servicing guest per established policies and procedures.

• Use proper in-room clearing and tray jacks.

• Break down buffets or other special food service tables and equipment.

• Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.

• Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.

• Keep kitchen area & all storage areas clean according to policies set forth by management.

• Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director

• Hours: Flexible; scheduled days and times may vary based on need.

• Complete all set-up and closing duties. Set-up table according to procedures, with table cloth, skirting, food and utensils.

• Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table.

• Assist guests; help serve as needed and respond to questions using suggestive selling techniques.

• Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen.

• Polish up mirrored buspans and coffee urn on a daily basis and put back in dry storage. Perform sidework duties as needed.

Qualifications

Education/Formal Training

High school education or equivalent.

Experience

One to two years in a related position with this company or other organization(s).

Knowledge/Skills

• Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations.

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.

• Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs.

• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

• Bending/kneeling: Ability to bend to lower level cabinets and lift trays.

• Mobility: Maneuver in narrow areas and between seated guests. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours.

• No driving required.

• Must have moderate comprehension and literacy to read use records and all special requests.

• Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate.

• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Environment

Physically strenuous: prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.

Benefits

Medical, dental, & vision insurance

• Health savings and flexible spending accounts

• Basic Life and AD&D insurance

• Paid time off for vacation, sick time, and holidays

• Eligible to participate in the Company's 401(k) program with employer matching

• Employee Assistance Program

• Tuition Reimbursement

• Great discounts on Hotels, Restaurants, and much more.

• Complimentary Parking

• Eligible to participate in the Employee Referral Bonus Program.

ID: 2024-22254

Position Type: Regular Full-Time

Property : Hotel Clio

Outlet: Hotel

Category: Banquets

Min: USD $19.00/Hr.

Max: USD $19.00/Hr.

Tipped Position: Yes

Address : 150 Clayton Ln

City : Denver

State : Colorado

EOE Protected Veterans/Disability