Advanced Field Service Technician

Description

Duties & Responsibilities:

• Utilize TRACK and safe working habits in all aspects.

• Perform field service troubleshooting and repairs on all CAT equipment.

• Must comply with all DOT regulations.

• Maintain field service truck and company provided equipment.

• Order and Return parts.

• Maintain and complete daily reports, paperwork, DOT logs, inspections, and timecards.

• Demonstrate excellent work ethic with self-motivation, ability to work safely with minimal supervision on customer job sites, while maintaining expectations of thoroughness.

• Have the ability to keep up with new technology and advancements.

Required Qualifications:

• Experience using Cat ET and SIS.

• Field Service experience and 5 yrs. Caterpillar dealership experience.

• Proficient troubleshooting skills.

• Must have excellent communication and customer service skills.

• Computer Skills

• Current MSHA certification.

• Must have and maintain a clean MVR (no more than 1 moving violation under the age of 25, and no more than 2 if over age of 25) and a current CDL.

• Must be safety conscious with a clean safety record.

• Must have all tools required for field service repair.

• Have a positive team-first attitude.

• Must be willing and able to work overtime, nights, and weekends.

What We Offer:

• Qualified advanced field service technicians start at $45.74 / hour

• Paid weekly

• Union benefits

• Medical, dental and vision plans

• Health savings account

• 80 hours of PTO starting day one

• 401K match and profit sharing

• On-the-job paid training

• Tuition reimbursement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)