• Patient Financial Services Oncology MD Anderson Cancer Center

    Banner HealthGreeley, CO 80631

    Job #1172863499

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    On the forefront of prevention, treatment and research, our oncology services work tirelessly for our patients dealing with all types of cancer. From detection and diagnosis to treatment and bedside care, we work to make our patients' lives better, empowering them to become cancer survivors.

    MD Anderson Cancer Centers in Loveland and Greeley, Colorado are giving Northern Colorado communities access to even higher quality of care and cancer expertise. Our cancer patients are now able to receive exceptional care in the communities where they reside.

    Our cancer center is part of the Banner MD Anderson cancer program. As a member of our team, you will be joining a team who is proud to be a part of this network as it allows you to give exceptional care to cancer patients. You will have many opportunities for personal and professional growth within our organization. As a member of the MDACC, you will be joining a culture that is compassionate and kind.

    Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

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    About Banner Medical Group

    At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Loveland, Colo. and Torrington, Wyo., to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

    About Banner Health

    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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    Job Summary

    This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

    Essential Functions

    • Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.

    • Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations

    • Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.

    • Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.

    • Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.

    • Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.

    • Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.

    Minimum Qualifications

    High school diploma/GED or equivalent working knowledge.

    Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.

    Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.Employees working at the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

    Preferred Qualifications

    Work experience with the Companys systems and processes is preferred. Previous cash collections experience is preferred.

    Additional related education and/or experience preferred.

    Job Number 263692

    Facility BHCLC Weld County

    Department C/P-NCMC-Med Oncology-Clinic

    Address : Street 1800 15th St

    Address : Location US-CO-Greeley

    Work Schedule Day

    Position Type FT: Full-Time

    Posting Category Billing / Registration / Scheduling